The Client
TBD
The Challenge
The client was experiencing an increased number of data quality (DQ) incidents as a result of business growth and complexity. These incidents were driven by:
- Lack of processes around sourcing data
- Inconsistent data definitions
- Sourcing similar data residing in multiple places
- Insufficient records on past DQ incidents
The Solution
Cognilytics partnered with the client to deliver a comprehensive solution that solved the current data quality challenges. The solution included:
- Implementing governance and DQ into SLAs
- Establishing communication and escalation policies
- Adopting best practices for managing data quality
- A data quality reporting and monitoring tool to profile key data elements and issue alerts for suspected violations
- Implementing traceability for all data elements
Benefits/Outcomes
- New products/services can now be brought to market as a result of improved data quality
- Staff support time costs reduced
- Speed to Market minimizing developer distraction
- Business Overhead Savings through client support
- Process CPU Costs save by system utilization reduction
- Brand Protection, minimizing customer impact
- Ensuring credibility of the data in information products
- Improve decision making transparency/confidence